Privacy Policy

Last Updated September 4, 2025.

This Privacy Policy describes how and why OCTO ZONE Inc. (“OCTO ZONE”, “we”, “us”, or “our”) might access, collect, store, use, and share (“process”) your personal information when you access our website at https://octozone.ca (the “Site”), make a purchase, or when you use our services or visit us at our venue (collectively, the “Services”).

Information We Collect

We may collect:

Personal Information (including name, email, phone number) that you voluntarily provide to us when you use our Services or make reservation through our Site.
Payment Data only if you make purchases or pay deposits online. All payment data is processed securely by our payment provider — Stripe, we do not store your credit card information. You may find their privacy notice link(s) here: https://stripe.com/en-ca/privacy.
Technical information such as IP address, browser type, and pages visited (via cookies/analytics tools).

How We Use Your Information

We use your information to:

Respond to your inquiries and process bookings.
Provide membership benefits.
Send promotional updates (only if you’ve opted in).
Improve our website and services.
Meet legal and regulatory requirements.

Sharing Your Information

We do not sell your personal information. We may share it only with:

Trusted service providers (e.g. payment processors, email platforms) who help us operate our business.
Authorities if required by law.

Cookies & Analytics

Our website may use cookies and similar technologies for functionality, analytics, and advertising. You can adjust your browser settings to refuse cookies, but some parts of the site may not work properly.

Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to your information.
Withdraw consent for certain uses of your data.
Request deletion of your information where legally applicable.

To exercise these rights, contact us at: support@octozone.ca.

Security

We take reasonable steps to protect your information, including secure servers and encryption where appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, you may email us at [email protected] or contact us by post at:

OCTO ZONE Inc.
247 Yonge St
Toronto, Ontario M5B 1N8
Canada